Terms of Service
Last updated: [2025-01-20]
Welcome to 3D BRO PTY LTD (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website (https://3dbro.com.au) and related services (together, the “Services”). By using our Services, you agree to these Terms. If you do not agree, please discontinue use.
1. Acceptance of Terms
1.1 These Terms apply when you:
(a) access or use any part of the Services;
(b) register an account;
(c) place an order through our online store.
1.2 We may update these Terms at any time. The “Last updated” date will reflect changes. Continued use after updates constitutes acceptance.
2. Definitions
Account: your registered user profile.
Order: your request to purchase products or services.
Products: goods sold via our online store.
Content: text, images, videos, and other materials provided on the Services.
3. Account Registration & Security
3.1 To place an Order or access certain features, you may register for an Account.
3.2 You agree to provide accurate, current, and complete information.
3.3 You are responsible for safeguarding your password and any activity under your Account. Notify us immediately of unauthorized use.
4. Orders & Pricing
4.1 By submitting an Order, you make an offer to purchase under these Terms. We reserve the right to accept or decline any Order.
4.2 All prices, promotions, and availability are subject to change without notice.
4.3 Pricing errors are subject to correction; if a price error occurs, we may cancel the Order and refund any payment made.
5. Payment
5.1 Payment is due at the time of Order via accepted methods.
5.2 You authorize us to charge your chosen payment method.
5.3 If payment fails, we may cancel your Order.
5.4 We will issue a receipt upon successful payment, accessible in your Account.
6. Shipping & Delivery
6.1 Same-day or next-day dispatch applies to in-stock items for Sydney metro addresses. Other regions may incur longer lead times.
6.2 International orders are subject to customs, duties, and carrier schedules.
6.3 Risk of loss and title transfer to you upon shipment.
6.4 You must provide a valid delivery address and accept liability for additional fees if delivery fails due to incorrect information.
7. Cancellation & Returns
7.1 You may request cancellation of an Order prior to dispatch; approval is at our discretion.
7.2 Our Returns Policy governs returns, exchanges, and refunds.
7.3 Defective or incorrect items must be reported within 14 days of receipt.
7.4 Restocking fees may apply for non-defective returns.
7.5 Clearance, custom, and digital items are final sale unless faulty.
8. Consumer Guarantees & Warranties
8.1 Nothing in these Terms limits your rights under the Australian Consumer Law.
8.2 We offer manufacturer warranties on Products where applicable. Claims under warranty require proof of purchase and may be subject to inspection.
9. Intellectual Property
9.1 All Content and materials on the Services are owned or licensed by us and protected by law.
9.2 You may not reproduce, distribute, modify, or create derivative works without prior written consent.
10. User Conduct
10.1 You agree not to:
• Violate any laws or regulations;
• Infringe on others’ rights;
• Transmit harmful code;
• Use the Services for competitive purposes.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES AND WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES.
12. Indemnification
You agree to indemnify, defend, and hold harmless 3D BRO PTY LTD and its officers from any claims arising from your use of the Services or breach of these Terms.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of New South Wales, Australia. You submit to the exclusive jurisdiction of its courts.
14. Severability
If any provision is found unenforceable, the remaining Terms will remain in full force and effect.
15. Contact Us
For questions about these Terms, please contact:
3D BRO PTY LTD
Shop 2 / 364 Park Road, Regents Park NSW 2143
Phone: 0405 977 976
Email: support@3dbro.com.au
