Important Update: Our New Shopping System

We’ve recently upgraded our website and shopping system to provide you with a better, faster, and more secure experience. Below is a summary of what’s changed and what you need to know.


1. Your Account & Order Information

All customer accounts and order data have been successfully migrated to our new system.

  • You can log in using the same email address you used before.

  • Instead of a password, you’ll receive a one-time login code (OTP) sent to your email for secure access.

No action is required from you to transfer your account.


2. Access to the Legacy Website

Our previous website is temporarily still available at:

👉 https://legacy.3dbro.com.au

Please note:

  • The legacy website does not accept new orders or new account registrations.

  • It is maintained only for viewing and managing historical order information.

  • You can log in there using your existing account details if you need to review past orders.


3. Order Records Before January 1, 2026

For clarity and accuracy:

  • All orders placed before January 1, 2026 are considered final and authoritative in the legacy system.

  • For any questions related to orders made before this date, please refer to the legacy website.


4. A Better Shopping Experience Going Forward

Our new system allows us to offer:

  • Faster performance

  • Improved security

  • A smoother and more modern shopping experience

  • Better support for future features and services

We truly appreciate your support and patience during this transition.


Thank You!

Thank you for being part of the 3D BRO community.
We hope our new platform helps make your shopping experience easier and more enjoyable.

Happy 3D printing! 🎉🖨️

— The 3D BRO Team